14
Apr

We are here to help YOU

Dear valued clients,

The current situation surrounding the CoVID-19 outbreak is unique and ever-changing however our professional support to our clients is of the utmost importance to us.

The dynamic nature of this outbreak requires us to be nimble and flexible in how we respond, provide service and protect our clients and employees.

Please rest assured that we will continue to provide the high levels of service you deserve and expect from Innstant Travel.

Some tips on how we can help during this time:

  • Innstant team are at your disposal 24/7 to assist with any booking changes or cancellations as normal using the local phone number, live chat or email customer.service@innstant.travel
  • If you have a non refundable booking, simply cancel it online and request our team via email, live chat or phone for them to request the fee waived.
  • In most cases, even non refundable bookings are being amended / cancelled free of charge.
  • For new bookings, in case clients require a hotel booking at a future period, we have 1000’s of hotels with fully refundable rates allowing full flexibility.

Last but not least, should you wish to get in touch with me personally, please feel free to send me an email at ceo@innstant.travel.

Thank you, Darryl Ismail CEO